Advanced analytics consisting of pre-built analytic reports, data visualization and.
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Territories, quota management and sales incentive compensation Extensive sales performance management encompassing the science of managing.A comprehensive partner relationship management offering to manage channel sales.
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Core foundational sales force automation tools such as account, opportunity and lead.The key elements of Oracle Sales Cloud's SFA solution are vast. Features include: lead and opportunity management, prospecting, customer data enrichment, territory and quota balancing, goal alignment, compensation plan modeling, account management, partner selling programs, social collaboration, and sales education/knowledge management. It combines sales automation and intelligence, SPM (including compensation plans), partner relationship management, and sales collaboration tools. Oracle Sales Cloud is a sales enablement, sales intelligence, and sales performance management hybrid platform. It could be improved by offering a cloud/SaaS option which is more scalable." "The performance could be better." It could cause some problems, such as latency delays." "This solution is only available on-premises. Therefore, we have to go through another round." "The data visualization should be better in Oracle CRM." "An improvement would be to lower the price of the license." "Our infrastructure is set up for an on-premises deployment of this solution and I am concerned that the online deployment that we are moving to will not perform as well as our current on-premises storage systems. Like any other solution provider, in some cases, it takes time to get their response, and sometimes, they do not fix the issue in the first round. It takes a lot of technical knowledge to get used to it." "Their support could be faster. The onboarding process for the end users of this solution could be easier, and there should be a few more things for user knowledge and training. It is currently not intuitive, and it can be better. Currently, we are not using that functionality because it is very basic." "The interface could be more user friendly. "In the planning area in order to calculate commissions the function could be improved. It covers most of the CRM activities, business lines, and business requirements." It's customer friendly." "It is one of the most proficient CRM tools out there. The service is very good, with many customizable options, and has a strong database to help us build our rules and point systems for the loyal program." "We are most comfortable with the user interface that Oracle CRM has, it is very good." "We are able to take back control of our client sales information and analyze it for the future to improve." "Technical support is very fast.
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It is a very good system and I believe that they are the oldest loyalty system on the market. It is great for tracking all the effort and generating reports." "The forecasting reporting section was the most useful." "CRM's performance is good, we've never faced any issues with it." "It is difficult to highlight the most valuable features because the system as a whole works very well for our loyal program. "Everything related to insights and dashboards is valuable.